| |
Services |
Procedure |
| Through Online |
Download the document |
Over the Phone |
| 1 |
Activation |
Access to Dah Sing Bank website |
N/A |
852-2828-8168 |
| 2 |
Lost / Stolen your card |
N/A |
N/A |
852-2828-8188 |
| 3 |
Auto Pay Sign-up |
N/A |
Download |
N/A |
| 4 |
Change your address |
N/A |
Download |
852-2828-8138 |
| 5 |
Change your PIN for
online account (e-banking) |
Access to e-banking |
N/A |
852-2828-8168 |
| 6 |
Change your PIN for Cash
Advance Service |
You can change your PIN at JETCOATM |
| 7 |
View and check your balance |
Access to e-banking |
N/A |
852-2828-8138 |
| 8 |
Make a payment |
Access to e-banking |
N/A |
852-2828-8138 |
| 9 |
View and check your current transaction |
Access to e-banking |
N/A |
852-2828-8138 |
| 10 |
Cancellation Request |
N/A |
Download |
852-2828-8138 |
| 11 |
Change Credit Limit |
N/A |
Download |
N/A |
| 12 |
Apply for supplementary card |
N/A |
Download |
N/A |
| 13 |
Apply for AAVS(Octopus) |
N/A |
Download |
N/A |
| 14 |
Request for re-issue of card |
N/A |
Download |
N/A |
